Close to the Industry, Close to the Customers
This spring, Pepperl+Fuchs plans to break ground on a 11,000 m²
state-of-the-art warehouse and manufacturing plant near Houston
that will house an expanded Solution Engineering Center, a customer
training area, warehouse space, and distribution plants. “The ware-
house will be a showcase for Pepperl+Fuchs products,” says Bob
Smith, Chief Operations Officer for Factory Automation in Twins-
burg. “Customers will be welcome to visit and see how our technology
is used in real-world applications.” Rather than taking months to
certify hazardous-location equipment, this new center will enable
Pepperl+Fuchs to build and certify industry-leading products in a matter
of days.
Houston, One of the Coolest Cities in America
In addition to Pepperl+Fuchs, thousands of corporations have relocated
or expanded to Houston. In fact, Houston is home to more Fortune
500 company headquarters than anywhere in America except for New
York. In 2012, Forbes magazine ranked Houston at the top of their
annual list of America’s coolest cities. Besides, Houston is home to the
Lyndon B. Johnson Space Center. It is the home of America’s astro-
naut corps, and the place where astronauts are trained to go to space.
Even on the hottest days of the year, Houston is a pretty cool city.
Made in USA – the Benefits of Customer Proximity
Pepperl+Fuchs’ growth has been tremendous, our continued com-
mitment and investment in the Americas and Houston is significant.
The “Made in USA” mark is important for the American market.
Many Americans insist that products are manufactured in their home
country. For years, the US sent more and more of its manufacturing
to lower-cost corners of the global economy. However, it has now
become profitable again to produce locally. Service is also a critical
success factor in America: “Service quality is vitally important.” says Bob
Smith, Chief Operations Officer for Factory Automation in Twinsburg.
He adds: “Today we are focusing more and more on increased cus-
tomer service. This ensures greater customer proximity – as we have
had for over 30 years.”
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